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Fraunhoferstr. 17, 80469 München, Germany

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hello[at]sofortsales.com

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FAQs

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Are all your products sustainable?

Yes, all the products in or portfolio are sustainable.

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Where can we buy your products ?

Currently, we are ofering our products via Amazon and Etsy. We are working on our own shopify store from where you can directly buy later on. 

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How long will it take to ship the products ?

Please visit our shipping policy page for information about shipping policy for various destinations around the world. 

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Where are the products manufactured?

The cat caves, slippers and coasters are made in Nepal using the wool from New Zealand. Some of the Aroma oils are also made in Nepal while few are sources from countries like, Germany, Italy, Spain etc. 

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What are the returns policy ?

We offer returns withing 14 days fo the purchase. However the logistics and cost of returns vary as per order size. Please visit our returns policcy policy for more details.